Door-to-door scammers posing as water and sewer infrastructure inspectors

Door-to-door scammers posing as water and sewer infrastructure inspectors

July 28, 2021

Residents are advised that individuals posing as City staff have been going door-to-door requesting to inspect water and sewer infrastructure inside the home. Do not allow these individuals into or around your residence.

The City reminds you that:

  • Except in emergency situations, home access is always scheduled in advance.
  • City employees carry identification at all times and you have the right to ask to see it.
  • City employees always travel in City vehicles marked with the Ottawa logo.
  • City employees do not contact residents to sell products or services.
  • Should you have concerns or wish to report suspicious visits or calls, please contact 3-1-1.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook(link is external)Twitter(link is external) and Instagram(link is external).

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